About
General Questions
Answers to common questions about our equipment, services, and support.
Contact us if you need more details or custom solutions.
Yes. All Empire Business Global equipment comes with a standard
manufacturer’s warranty,
and we offer
extended warranty options for select products.
Yes. Our team can deliver, assemble, and install cranes, hoists, and
other heavy
equipment at your site for safe operation.
Absolutely. We work with trusted manufacturers to provide custom-built
shipping
equipment that meets your operational needs.
Yes. We ship globally and can handle all necessary logistics for
delivery to ports or
directly to your location.
We accept bank transfers, credit cards, and secure online payments.
Payment terms are
available for approved clients.
Standard delivery is 2–4 weeks for in-stock items. Custom orders may
take longer
depending on specifications.
Yes. We offer preventive maintenance, emergency repairs, and spare parts
for all
equipment we sell.
Yes. We have short- and long-term rental options for select shipping and
lifting
equipment.
Information
Frequently Asked
Questions
Common questions about our shipping equipment, ordering process, and services.
Contact us if you need more details.
We supply cranes, hoists, winches, lifting slings, load binders, and other
heavy-duty shipping
and cargo-handling equipment for industrial and commercial use.
Yes. We can deliver equipment directly to your site and provide professional
installation to
ensure safe, proper operation.
Absolutely. We work with trusted manufacturers to design and supply equipment that
matches your
specific load capacity, size, and operational requirements.
For in-stock products, shipping is typically 2–4 weeks. Custom orders may take
longer depending
on design and manufacturing time.
Yes. We offer maintenance services, repairs, spare parts, and operational guidance
for all
equipment purchased from us.